Frequently Asked Questions

Q: What do I need to schedule an evaluation or treatment for my child?

Visit our Starting Services page for a step by step on how to start therapy at MOSAIC.

Q: What insurance do you accept?

We are in network with most insurance companies. Please contact our office to discuss your specific plan.

Q: What are my responsibilities for the costs?

The cost to the patient varies depending on the type and length of the therapies your child is receiving. Some of our services are a fee for service and are billed by the hour. Others are covered partially or totally by insurance. We recommend you talk to your insurance company to see what services are covered under your plan. Visit our Starting Services page for recommended question to ask.

Q: Are there waiting lists for services?

Waiting lists for services varies. At times there is a larger demand for some services than we have appointment available. Some disciplines may have waiting lists while others may not. Sometimes waiting lists are dependant upon your schedule's flexibility and being able to come when there are appointments available. When waiting lists are necessary we do our best to use them so that we can schedule effectively and efficiently.

Q: What is a neuro-developmental benefit?

A developmental delay is any significant lag in a child's physical, cognitive, behavioral, emotional, or social development, in comparison with norms. Developmental delay refers to when a child's development lags behind established normal ranges for his or her age. Washington State law mandates that employer-sponsored group insurance plans include benefits for Neurodevelopmental Therapy (Occupational, Physical and Speech Therapy) for covered children age six years and under. Although Neurodevelopmental therapy benefits are mandated, the benefits can be limited by dollar amount or number of visits per calendar year. The limitations will vary based on the specific plan. Please contact your insurance to verify your benefits for Neurodevelopmental Therapy. Benefits under this law shall be provided for medically necessary services as determined by the insurance company. Therefore proof of medical necessity is most often requested when claims are processed and a written prescription/referral from a physician is frequently sufficient to prove medical necessity. RCW 48.44.450 (law requiring benefits for Neurodevelopmental therapy) applies only to employer-sponsored group medical plans that originate in Washington State. This law does not apply to individual medical plans, or to self insured plans. Self insured plans have the option to either allow or deny benefits for Neurodevelopmental therapy. For example, larger companies such as Boeing and Microsoft are self-insured and therefore have the option to cover Neurodevelopmental therapy and to set their own plan limitations and guidelines.